5Experts involved
Ongoing

Tso

Unique food delivery platform

Dining in is the new eating out. More and more people tend to think that the best place to enjoy food is home. Founders of small and cosy Chinese restaurant kitchen Tso, located in Austin (Texas, USA), decided to focus on food delivery to provide customers with fast and comfortable service.

Tso

Services Provided

1

Wireframing

Сreating design at the structural level.

1
2

UI/UX design

Making the interaction between customer and product enjoyable.

2
3

Front-end

Implementing visual and interactive elements users are engaged with.

3
4

Back-end

Ensuring a high-level functionality of the platform at the server side.

4
5

Testing

Multiple testing to make sure the product works perfectly.

5
6

Maintenance

Support and improving of the platform.

6

Target Audience

According to our research, the individuals who place orders online most often are between 20-40 years old. They value their time and appreciate eating healthy food while being comforted at home. So we divided potential customers into three groups.

Young Adults

Busy college students or recent graduates with active social life who are always on the go and don’t have time to shop in the supermarket, let alone prepare something at home.

Parents

Being a parent is a full-time job. Sometimes moms and dads feel so tired, that they can’t stand the thought of spending few hours at the kitchen.

Working Professionals

It’s difficult for a career-builder to find time for cooking. And what can be better than enjoying flavorful Chinese noodles in a paper box at the workplace?

Success factors for food delivery web app

We researched, analyzed, discussed - and repeated. As a result, we found out three essential ingredients for the successful food delivery.

  • Intuitive and easy-to-navigate interface - so it will be simple for customers to make an order.
  • Automated order-kitchen-delivery chain - to make the process faster and to enable order delivery tracking.
  • Instant and reliable payment processing - Tso delivery accepts only credits cards to support company’s no tipping and no delivery fee policy.